Executive Summary
Australian aged care provider Regis has deployed "RegiCare Assist," an AI assistant designed to reduce the administrative burden on clinical staff. Built using Microsoft Copilot Studio and Microsoft Foundry, the tool analyzes and summarizes voluminous daily handover notes and clinical reports, flagging key concerns and trends. This allows care managers to quickly grasp resident needs, freeing up significant time from paperwork to focus on direct resident interaction and care.
Key Takeaways
* Product: RegiCare Assist, an AI assistant developed by Regis Aged Care with partner Cognizant.
* Core Function: Summarizes lengthy daily clinical reports into concise, actionable summaries, reducing documents from dozens of pages to just a few.
* Technology Stack: Built on Microsoft Copilot Studio for conversational flows and Microsoft Foundry for the underlying large language models. It uses Retrieval-Augmented Generation (RAG) against Regis's internal policies to ensure accuracy and safety.
* Key Capabilities:
* Flags immediate clinical concerns and trends.
* Sorts information into categories such as agitation, signs of pain, infection, etc.
* Uses a secure, click-based interface with pre-engineered prompts to ensure user-friendliness and prevent unsafe outputs.
* Availability: Deployed since September 2025 and currently used by approximately 150 employees across Regis's 72 aged care homes in Australia.
Strategic Importance
This deployment serves as a practical case study for applying generative AI in a regulated, high-stakes industry like healthcare. It demonstrates how AI tools can deliver immediate operational efficiency by automating administrative tasks, allowing skilled professionals to focus on higher-value work like direct patient care.