OpenAI Reaches 1 Million Business Customers, Unveils New Enterprise AI Tools
Executive Summary
OpenAI has announced it has surpassed 1 million paying business customers, making it one of the fastest-growing business platforms. To support this enterprise momentum, the company is launching a suite of new tools including a "company knowledge" feature that integrates with internal data sources, "AgentKit" for rapid agent deployment, and advanced multimodal APIs. These updates, along with significant growth in ChatGPT for Work seats, underscore OpenAI's strategy to embed its AI as the foundational "operating system for work."
Key Takeaways
* Customer Milestone: OpenAI now has over 1 million paying business customers using its platform via ChatGPT for Work or direct API access.
* Rapid User Growth: The platform has 7 million total ChatGPT for Work seats (a 40% increase in two months), with ChatGPT Enterprise seats growing 9x year-over-year.
* New "Company Knowledge" Feature: A new capability allows ChatGPT to securely connect to and reason across enterprise tools like Slack, SharePoint, Google Drive, and GitHub, using a specialized version of GPT-5.
* Enterprise Tooling:
* AgentKit: A new toolkit designed to drastically reduce the time required to build and deploy enterprise-grade AI agents.
* Codex: Usage of the code generation model has increased 10x since August.
* Advanced Multimodal Models: The announcement highlights new and enhanced APIs for image (Image Generation API), video (Sora 2), and voice (gpt-realtime), enabling richer workflows.
* New Partnership: A new integration with Databricks allows enterprises to use OpenAI models directly where their data resides.
Strategic Importance
This announcement solidifies OpenAI's shift from a consumer-centric application to a dominant enterprise platform, focusing on deep workflow integration and monetization. By releasing tools that make its AI more practical and accessible for businesses, OpenAI aims to become the indispensable intelligence layer for modern work.